AfricaComplaints.com » Telecommunications » Complaint / review: Mtn - 200MB which is part of MTN 200 cancelled | #191716

Mtn
200MB which is part of MTN 200 cancelled

MTN loads their monthly contact packages on the 21st of every month. I am on the MTN 200 deal for the Samsung Galaxy S4 which supposadly comes with R200 airtime, 200MB data and 200SMS; however this month I got an SMS from MTN that my "... inclusive data bundle has been cancelled." When I called 808 and I spoke to a gentleman called Siphelele (Ref #: 103314444) and he said they were experiencing technical problems which could be the cause of my data bundle not being loaded. It has been 5 days now, and I would like to know if it is still a technical problem or is it now a catastrophe; cause I also have a problem with being over, technically speaking of course. I have verified on my online MTN active account that I only recieved 25 SMS instead of 200 but my monthly bill has miraculously managed to stay the same technical problems and all!

Date:

Company: Mtn

Country: South Africa   City: Head Office

Category: Telecommunications

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google