Reported damaged travelcase on kulula's website on Saturday 13/7 after returning from a Johannesburg capetown trip on12/7 but have had no response whatsoever! How do I contact kulula otherwise. It seems that they are only interested in making reservations.. No after sales service Regards Marius ...
Booked a flight from JHB to CT on [URL Removed] in Dec 2012. On arrival at the airport, I was told that the flight was fully booked and that I would be placed on the next flight to CT, obviously the overbooking was a fault of Kulula's and although this proved to be an inconvenience, I was ...
This is in connection with a return flight from JHB to Durban that I have booked for the weekend of the 19th of July 2013. I needed to cancel this ticket as I found out that I was being transferred to Durban for work for 6 months a week after I booked my ticket. I phoned Kulula customer care almost ...
I tried to book a flight ticket on [URL Removed] There was then two amounts reserved from my account. I then phone the [URL Removed] call center to advise them of the problem. I was then informed by an agent that there is no way that they could give me the same flights at the original price, in ...
On Saturday, 13 July 2013, [URL Removed] charged me R250.00 for being 3kg overweight on my luggage. This is now R83.33 for every kilo being overweight! I want to know how do kulula get to this prices? I posted my compliant on facebook to the CEO, Erik Venter, but still, now answer regarding this ...
Dear Sir/Madam On friday I flew from Jhb ORT to Durban, King Shaka. Booking code OZEQPI.Flight mn 625, departed Jhb 20.20 arrived in Dbn at 2125. When I arrived at the hotel I realised that even though the lock was still on, the zipper of the bag was open-it somehow was "cut open" and an ...