WE BOOKED AND PAID FOR THREE TICKETS TO CAPE TOWN ON KULULA ON 17 JUNE MAKING USE OF THE DISCOVERY MILES BENEFIT. TODAY WE FIND THAT ONLY TWO OF THE THREE FAMILY MEMBERS WERE BOOKED AND CONFIRMED AS DISCOVERY HAD SPELT THE SECOND NAME OF THE THIRD PERSON INCORRECTLY ON ITS DATA BASE. AN EXTRA ...
The website says they have changed the way they accept payments to make it easier for everyone. HOGWASH. Checkers would not accept my payment. Kulula would not accept my debit card and I couldn't do an eft. In despiration I called the helpdesk who said I must just go and book and pay cash at the ...
On Sunday 7 July 2013 I did an online booking for 2 passengers and paid R4412.00 using my FNB debit card. The booking system automatically allocated the surname of the 1st passenger to the 2nd passenger. When I called customer care to rectify the error I was told that it cannot be done and that I ...
I had purchased a gents fossil watch which was out of my luggage in, apologies were made for the "inconvenience" and the disclaimer was quoted? I was told I would get a letter for my personal insurance and CCTV footage would be viewed. What a joke? I flew on the 01.07.2010. This was what ...
I phoned yesterday the 10 July 2013 to confirm with Kulula what time I needed to check in for my 11:55 flight to Johannesburg and, OR Tambo airport. They Confirmed that I still just need to check in 30 min before my flight. I first went to the Kulula desk to pay for the dogs that needed to fly with ...
My son and his Girlfriend where on the fight to East London going back this morning after school holidays, hoping that all bags were the right weight they checked in. My son had a small school kit bag which he always takes as hand luggage... no not this time he is told to pay R350 extra because it ...