I would just like to commend [URL Removed] for how they treated my mother when she flew to visit in June / July. The process of booking the wheelchair was by far the easiest I have ever experienced as handling the booking process which is usually a daunting process for me. She said the staff were ...
No-one from Kulula contacted me yet. I eventually phoned the baggage handling dept myself at Cpt Int Airport just to be told by Sulamain Kulula does not accept any liability for damaged bags especially those with pull out handles. All bags have pull out handles these days. I am totally disgusted ...
I purchased a ticket in January and due to unforeseen circumstances had to delay the ticket I paid the re-booking fee of R650 for this coming wend but had to cancel do to a family emergency - i contacted them on Monday as my flight is booked for Friday I don't have dates yet when i can fly again ...
A few weeks ago I flew with Mango, no issues booking online and no complaints. I booked online with Kulula, the online form said it couldn't complete, yet the transaction shows on my Credit Card statement. No confirmation emails, nothing. I phone Kulula, explain my situation, give my details, few ...
I have booked 2 flights on Monday 22 July 2013 and have been billed for 3 flights. Kulula has duplicated my one transaction. I have called numerous times, being put through one person after the other and still no solution why this has been done. I have sent mails, spent over 5 ours over the last ...
Flight mn 0503 Lanseria to King Shaka, what a disaster when we collected our luggage, One bag, locks broken off, bag half open, and handle broken off, second bag, retractable handle head broken off, when we collected our luggage it was raining lightly, and all the bags on the conveyor were sopping ...