This is now the 3rd complaint about the same issue of delay of my refund from Kulula and lack of response. I have called the call centre 5 times from my cellphone average waiting time 20-30 min, imagine the call charges i'm incurring, and every time get told somebody will revert back to me with a ...
Unlike Kulula, I have not made an empty promise to keep posting on hello peter every week until I get a fli-ppen response! My first complaint: https:///kulula-com/complaints/booking-system-disaster-1173870 Outcome: 'we will get back to you' Second compliant: ...
Once again the unreliable Kulula left late from Lanseria on a Sunday night! Kulula can be relied on for being late or postponing flights at Lanseria, come rain or shine. ...
Last week I arrived at Lanseria with my nine tourists only to be told that the name on on one ticket did not match his ID. His name was Richard but he has used for 80 years. Having used Kulula for about 20 years and never having had this problem, I was surprised. The Kulula desk clerk insisted that ...
Good evening I had the worst experience on kulula flight MN135 departing from Joburg to Cape Town this morning. We boarded the plane at 10:25 which was all in order. Once we were seated we noticed that only quarter of the plane was full. The pilot then announced that we were waiting for a group of ...
Hi, On the 24th of August - I had to book urgent flight tickets to Durban to attend a friends funeral. In my haste and distress i selected 25/09/2013 instead of 25/08/2013 and purchased the tickets using my credit card. Within 10 minutes - i realised what i had done and i called the Call Centre - ...