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Kulula.com
Found 1074 reviews / complaints
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Kulula.com
Kids not allowed to fly

Thanks for your reply to my previous post but please note that despite your policy which only you know of, my kids flew on kulula on 11 July 2013 unaccompanied at ages of 8 and 12 (booking code EUADJW). So I booked this time again not knowing that it would be a problem. There should be a warning on ...

Kulula.com
More bad service

I posted a complaint against Kulula on 27 Nov. My tickets were cancelled after I had to take a detour as a result of the rain in the Cape, Kulula left a voice message that they would send me an e-mail but till today I had no further response. This is just another incident in a line of bad service ...

Kulula.com
NO ANSWER

I've made a booking for one of the employees but due to changes he couldn't fly this morning. We both tried to change the flight but we were not able to do it on the internet and was requested to contact the call centre. We've tried since 16h00 until 19h00 but you get a recording that directs you ...