I booked a flight for 1 adult and 2 kids for yesterday evening on flight MN503 from lanseria to Durban. the flight was scheduled 18:25, then it was moved to 7:05 PM and then again delayed and moved to 9:25 PM. This is not the first time this has happened, Every time i flew with kulua the flight ...
Thanks for your reply to my previous post but please note that despite your policy which only you know of, my kids flew on kulula on 11 July 2013 unaccompanied at ages of 8 and 12 (booking code EUADJW). So I booked this time again not knowing that it would be a problem. There should be a warning on ...
Flight MN 701 cancelled due to technical problems. Call centre efficiently assisted with new bookings on BA to Durban today. ...
I posted a complaint against Kulula on 27 Nov. My tickets were cancelled after I had to take a detour as a result of the rain in the Cape, Kulula left a voice message that they would send me an e-mail but till today I had no further response. This is just another incident in a line of bad service ...
I've made a booking for one of the employees but due to changes he couldn't fly this morning. We both tried to change the flight but we were not able to do it on the internet and was requested to contact the call centre. We've tried since 16h00 until 19h00 but you get a recording that directs you ...
My wife flew to George today 2 Des. A lady with the name Kwena booked us in. She booked in 2 bags- 1no was 25 kg and the other 17kg (she was flying with our infant) Yes I understand that 1 no bag can only be 20kg. But we tried to explain the following to her: It is impossible for her to carry hand ...