Nadile listened to my mistake I made on my booking in me booking my mother under her maiden name. heard what I had to say and gave me a solution. she was quick, efficient, curtious and professional. Nadile should be commended on her custoemr service and support. Amazing ...
OPn our recent holiday to Thailand we had a major run in with Kulula about not having our booking on their system (even though money had been taken off our credit card AND we had the booking confirmation emailed to us). I have since tried to email both kulula and British Airways but have not ...
I booked a return ticket with Kulula to fly from Cape Town to O.R Tambo and elected to pay via bank deposit, the amount being R2309. I made payment within 24 hours and received a receipt of payment from the Standard Bank ATM I made payment on. On the day of my flight I attempted to check-in and was ...
On The 15th January 2013 I booked and paid for a ticket for my son to fly from Lanseria to Cape town and return, to represent Central Gauteng at the "B" National Shore Angling tournament. On the 16th January he was notified that a withdrawl had taken place in the Central Gauteng ...
I would like to express my disappointment in your service. I applied for a kulula credit card loan a week ago. I have been emailing and emailing just to know the outcome. No one gets back to me. I should think that even if my application has been declined its only right and professional to get back ...
I made a flight booking online that I subsequently changed the returning leg 4 days before my travel date. I paid for the flight changes via credit card and received a confirmation email that the changes had been effected and payment received instantly. To my surprise, on the travel date when I got ...