I selected a certain flight for R722 & continued with the process. The website froze, reset itself & I had to start over. Then the same flight was suddenly R479 more expensive. I have BEFORE & AFTER screenshots: the frozen screen with the R722 flight selected & the same flight at ...
Booked a flight for myself and my wife about 2 weeks ago, wanted to add my son to the same booking reference, as we are Vitality members and qualify for a discount but was unable to do so on-line. So contacted the call centre to have this simple request processed and was advised by the call centre ...
I booked my flight to the Cape Argus months ago. I specifically compared bicycle policies. At the time, Kulula mentioned that a bike, if in a box and under 20 kg, would fly free. as part of the normal luggage as long as there's no other bags. I clarified that with an agent, and here's her reply: ...
I am disgusted by the Service received from staff at the Kulula check in counter & ticketing office at Lanseria Airport. I was late for a flight due to an accident, on arrival the check in lady was rude & snappy, I was refused access onto the flight, even thought the plane was still on the ...
I was to board a flight from Durban to lanseria on flightMN594.arriving at the airport i decide to do a self checkin with a group of 4 of us.my freind decided to to a counter checkin and he managed to board and not us.the people working at the counter informed us that self checkin closes and we ...
In the past my 2 kids always travel with my parents - my parents usually book their own tickets - I in turn book 1 adult ticket online and 1 kids ticket online - I then phone call centre to link my parents booking to my kids booking and change the 1 adult on my booking to my kids name I have done ...