On 16 December 2012 I flew with my children (aged 23 months and 3 years) to Cape Town. I arrived 45 minutes before the time, but was told the flight is overbooked and I need to take the next flight. This was a major inconvenience for me as I had two small children on my own to control until the ...
It was the most horrible experience to have early in the morning was almost in tears . your bag policy is such a money making scheme. I had two items which weighed under 20kg and I was asked to pay R350 . it cost more than half the price of the item I was taking with . your staff is also very rude ...
On 29 January 2013 I boarded a kulula flight from OR tambo to Cape Town from 11:50-14:00.I checked in only one purple suitcase. The valuables I boarded with to prevent any cases of my things going missing. To my surprise when I got to Cape Town at the place I live in, I realized that my bag had ...
Had the worst experience on 25/01/13 at OR Tambo. When we arrived at the airport, for our 19:25 flight, we were told that the flight has already closed a minute before we got there, we were there at 18:56 we pleaded with the person who was assisting us to at least let them know that we already ...
On the 3rd of January 2013 we were coming back from Cape Town after a beautiful well deserved holiday. We were booked on a 15:55 flight but then received notification at around noon that our flight will be delayed to 18:20 while still trying to digest that approximately 10 min later another ...
Good Day This morning I booked 3 return flights to George. Firstly the flight to George was R1201 which I booked for myself A Greyling. While I was paying for my ticket the price changed to R1395 to George. I then phoned the call centre and the lady informed me that its when a certain class is sold ...