Good day I just received a text message re. a none payment of my Kulula Credit Card (for Dec 12) However I made my December Payment on the 21st of December 2012. But according to them, the payment was done 3 days BEFORE the Dec account was printed, so it doesn't "count" as December's ...
In December 2012, I took my wife and two kids on a holiday to CPT. I chose Kulula, as I mostly do. I made a booking online (with my kulula card) and I received a flight itinery so I thought that everything was OK. On the day of travel, my wife, two kids and I left early to the airport so that we ...
I booked a return flight Jhb to Durban. Kulula's web site quoted the fee at R1786.00. Their account summary came up with a total of R1946.00. THAT IS R160.00 MORE THAN THE QUOTE. When I took up the matter Kulula had a long explanation of someone else beating me to the seat while I was paying. To ...
Believe it or not, this lady threatened to kick me off the plane, because I expressed my dissatisfaction with the service I'd received during the check-in process. Not only did she send me up and down the airplane to find space for my on-board luggage, she was unbelievably rude to me (I have ...
Towards the end of last year, I applied for a Kulula Credit Card, as I was a frequent flyer with [URL Removed] and wanted to have all the extra benefits that come with having a Kulula card. My card was issued to me with no hassles and I have been using it happily. However, when I wanted to register ...
Out of the last 4 Kulula flights I took, all have been delayed. Kulula check-in is chaos and check-in staff are incredibly rude. AVOID KULULA - if their constant delays and horrible service is anything to go by, on has to ask yourself how safe it is to fly with them? ...