(1) I have booked a return ticket with Kulula and they refused to make name change for me and I ended up missing the flight. Once I have realised I have missed the flight I booked another flight with Kulula Competitor. When I arrived to Cape town they refused to do the name change saying they ...
I called in at 07h00 this morning to amend a flight booking. Lindsay was extremely helpful with changing the flights. On processing the credit card provided, the changes to the BA booking were not updating immediately. Lindsay undertook to contact me telephonically to advise once all had gone ...
Good day. i have made a booking via your website and as normal it is very easy and user friendly. But on our return flight I naturally assumed that the month the calendar was in was the current one, and for some reason it seems it was next months calendar. Thus I made booking for the wrong monday ...
I book two flights from Durban to OR Tambo return, 2 hours later I got confirmation that we will not be able to return so early and we have to leave on the next flight. I gave my booking number to Junade which then informed me that it will cost R342.00 per flight to change the time, I was not told ...
I recently acquired a new Kulula Credit Card which was approved for a limit of R50 000. In having the card for 3 weeks, i decided to use it for the first time yesterday, only to discover a limit of R800 was loaded to the card. I was told by the department yesterday that it definately was a mistake ...
I bought a plane ticket in October for the 25th of December. About 2 weeks later, I managed alternate plans and no longer needed the ticket, so I called the call center who told me that I cannot get a refund, not even partially, even though it was still 2 months prior to the flight. I then tried to ...