I am incredibly frustrated in the shocking service I received by Kulula. I attempted to book 2 flights from Durban to Johannesburg online. Every time I checked out I received an error. The total for my two tickets at that point was under R3 000. I attempted for the fourth time & at this point I ...
We went ot JHB for a concert and did a booking for 4 people. we chose 1st Feb departure and 3rd Feb return. When booking was confirmed we only found on the day of feparture that the return was for the 3rd March instead. We had tp pay an additional R819 each. On return our flight times were changed ...
We recently flew from Lanseria airpost to Cape Town and return. My wife had a cracked pelvis and was using a walking frame. The staff of the airline went out of their way to help my wife onto and off the plane at both ends. We cannot thank them enough for their care and consideration. ...
Bought return ticket Cape Town Joburgh for easter but person cannot go anymore. Want to transfer ticket to another person. No transfers, 100% cancellation fee. How can Kulula not take consumer legislation into account, see article 17 Consumer's right to cancel advance reservation, booking or order ...
I booked a flight to Capetown with [URL Removed] in September 2012 for the Argus bike race on 10 March 2013. I did it well in advance to ensure a flight as well as accommodation. I paid as per the instructions on the website and I also paid an additional amount of R245 for extra luggage been my ...
Thank you Kulula cr for the excellent feedback, service and going the extra mile for the several hours of delay on all of your flights that i boarded in 2012 on BA and kulula comair operated flights Really appreciate it and impressed with MRS Thuli Twala, MRS Ayesha Rawoot and MRS Leanne Siebrits. ...