Flight overbooked, apparently we did not check in 24hours before the flight. Taking too long to compensate. Loss of income and change of airport is causing many delays. Susan buser is very impatient and just be frantic and just generally not friendly. ...
I took out a Kulula credit card in order to get Kulula Moola. I phoned in to see if i was activated and all was in order, when spending money on the Card. The account had never been activated, i didnt get any Moola when spending. Numerous phone calls and emails trying to rectify the situation ...
I had booked and paid for a flight from durban to lanseria on sunday 27 jan 2013 at 6:30pm. I got an sms at 5:00pm to state the flight is delayed by 30min. I called the call center to confirm this and the first call i just got disconnected by the operator after answering, the 2nd call the agent ...
Apparently Khulula has changed their luggage policy, this came as a surprise to me, as I have used Kulula airlines frequently in the last 2 years. According to Prinesha, the attendant who checked in the luggage, stated quiet confidently that this policy has been in effect since 2011. I then ...
In Desember I had a lift apportunity to King Shaka Airport to go home earlier, but it fell through. Unfortunately my husband had already booked & paid for my airticket. I then phoned to put the booking on hold. The booking was put on hold for me to use at a later stage. We are in Jhb & ...
Hi We booked air tickets from kulula to go down to the Cape Argus - Before we booked we checked the Web site and even called the call centre to be told there was no extra charge for transporting bikes to the cycle race. Suddenly we get a unilateral e-mail telling us that it is R 300 per bike per ...