I made the mistake of making a booking on Kulula for flights to CT for the long weekend for myself and my partner. We arrived at the airport for the 9:30am flight and upon checkin were informed that the flight was overbook. We were then told that the next available flight was at 3pm. We were put on ...
My kulula credit card was on the 28 March 2013, I blocked and asked for a replacement on the same day. I called on the call centre for a follow up on the 5 April 2013, as I received no feedback. I got through to a very rude, discerning Siphiwe Nhlako, who at first without taking my details said i ...
Kulula has done it again, disappointed as usual I was checked in on the wrong flight My flight was to Durban and here I was checked into a Cape town flight, if I didn't just happen to ask the hostess if this was a Durban flight and to my amazement she said sorry this flight is going to Cape town. ...
I am disgusted to share with everyone out there in the world that [URL Removed] will lure you in for the "competitive" prices, and then hit you with a strangling terms and conditions policy that binds you with NO reasonable options. I have flown many times before with Kulula and each time ...
I booked a ticket for the 11 April 2013 and when the confirmation came through it showed me that the booking was for the 17 April 2013. I immediately called the call center and they were rude and told me that I have to pay a change of ticket fee although this is not my fault. This is daylight as I ...
My wife and I had a booking from Durban to Lanseria on 29th March on Flight MN594. The flight was expected to depart at 07:55am. Only when we arrived at the airport were we informed that the flight was delayed by 2 hours and would only depart at 10:00 am. We had to make alternative arrangements for ...