Brought my daughters bicycle down from Jnb to Dbn on 22 Feb and it didn't arrive. It was apparently left behind in Jnb. Today, 28 Mar, I get to Dbn from Jnb MN619 and my bag is the only one not on the flight. This time all I can be told is that it was loaded onto the flight but cannot be located. ...
I made a booking on kulula yesterday and did an eft from a standardbank to a standard bank account within 15 minutes. I just received a call from kulula stating that I need to pay in a certain ammount, as that fare is no longer availible. I then requested a refund and was told that a refund takes ...
I was waiting in the que to check in for flight MN107 to CPT on monday and received one of the friendliest, accomodating agents. She listened and assisted me with great ease and efficiancy, and was willing to help me with my colleague who had still not arrived. I was surprised that she was only a ...
Booked a flight, arrived for check in on time, flight overbooked, so after waiting one hour, I was told to wait another 4 hours for the next flight. (on the flight back, was delayed again for 2 hours...)I received a complimentary voucher for first flight, but upon trying to redeem it, the website ...
My familly had the following Booking Thu, Mar 21 8:20 PM 9:45 PM Flight 625 JNB to DUR .We got ONE SMS about a fligh delay to 8.40 the day before. On arrival at the airport at 16.30 on the 21st March2013, after waitng about 40 minutes in the check in queue we were notified that the flight was ...
45 excruciating minutes to Kulula's call centre and no satisfactory result! What initially started as an easy booking turned into a nightmare when I hit the payment page. The system generated a final booking with a price of R1121. I entered my Visa card details but was met with an error message ...