Im a regular Kulula costumer, THis morning I arrived at the airport at about 08H30 for my flight at 12:45 to Johannesburg. My husband normally drops me here before work, i check in my bag and then go and have breakfast and work in the Bidvest Lounge. This morning, upon dropping my bag, they ...
Despite using kulula for all my family members incl myself and with all the delays and problems the airline give us, we are still loyal travellers! I booked a ticket for my mum this morning only to learn that she has made alternater arrangements to travel back to durban. Kulula tells me that I must ...
A booking was made on my behalf for a flight to Durban by the secretary of our company. Upon receiving the flight confirmation I noted that the dates were incorrect. Within 10 minutes of the booking being made we attempted to access the booking on the website, but were directed to the call centre. ...
Please look at the following email discussion: [URL Removed] I am still waiting for positive, unequivocal confirmation that there will not be any problems with my friend's check in. The Kulula rep refers to a previous email which I didn't get, and when I ask for final confirmation (wanting to avoid ...
[URL Removed] is absolutely pathetic. Try and book a flight and pay for it, nearly impossible if you do not have a credit card!!! I booked a flight, went to the payment page just to receive a msg that there was a pricing error. When I returned to the booking page the price went up from R931 to ...
I wanted to make an appointment with the CEO of Comair, Mr Erik Venter to tell him of the frustration caused by his company but apparently his MOST SOUTH AFRICAN AIRLINE staff does not allow South African citizens to speak to him. I still want to tell him personally about the poor service. ...