I was diagnosed with ITP on the 21/09/13. My haematologist has given me the first line of treatment however my body did not respond to the treatment (prednisone and solu-medrol), my platelet count was 60. On the 8/10/13, i went for a platelet count and discovered that my platelets were 20. My ...
As a Credit Controller I am responsible for collecting monies from Medical Aids on behalf of certain Medical Service Providers. GEMS is no doubt the absolute worst Medical Aid to work with. I have had to phone their HR in the past as one was unable to speak to the correct department without waiting ...
My name is matsie Iucy elizabeth mtshali I'd no: 8302280469083, I decided to cancel my services with Gems aroud July 2013, I wrote a letter to them using an email they suppiled to us as cliet. It was quite till I wrote in August asking why am I not getting any response, in the month october I ...
GEMS refrain from paying two claims which I have paid already to two service providers. I sent a fax and two e-mails. Nothing happened. I am struggling for two months now. ...
The problem started when gems failed to notify us of pending arrears due to employer contributions not being paid. My wife the main member made numerous calls and emails to Barbara at gems trying to resolve the problem. It was finally resolved or so we thought. She conveniently forgot to tell my ...
At 1st the service by gems were remarkable! Even outstanding! But something went horribly wrong! At the moment Gems is a non-responsive institution! They simply don't respond to any queries or their staff don't have a clue about the products that they themselves have available! Gems became just ...