Hi Once again i am writing to bring this to your attention. I have dealt with staff at Vitality and my issues are even worst from when i logged a complaint. 1. My main query was not resolved or dealt with. 2. I did not get any feedback for days now. 3. A debit was processed without my wife's or my ...
I had a query yesterday relating to my son and vitality & the virgin active benefit. Linda assisted me and he was very friendly and efficient. Within a matter of a few minutes he consulted his manager & then promised sort it out never the less himself. He offered and did call the Virgin ...
I have been a member of Vitality since 2005 and a Virgin Active member for as many years. I am on Gold status and will be a Diamond member next year. I have been informed that my Virgin Active gym membership will be cancelled because as at 31 August I will be 4 visit short of the minimum ...
Hi There, My name is Warren Becker, I have now tried to book an airticket through discovery vitality. I qualify for a 30% discount via Emirates airline. On their website my quote was R6591 for a ticket which I have now tried to purchase 4-5 times. It wont allow my payment nor my girlfriends. I ...
On the 24th June 2013, I suffered a knee injury and was unable to attend gym. Discovery then contacted me via email to let me know that my gym membership benefit of 80% discount will be changed to 50% discount if I dont attend the gym one more time for the month. I then sent an email with a doctors ...
I have been a Vitality member since 2007 and mainly use it for the gym membership benefits. On 1 August 2013 when I went to gym, I was informed by the lady that work at the gym that my membership has been cancelled. I phone call centre and requested that the membership should please be reactivated. ...