I was greatly dismayed when I saw this. The Vitality Carry Over points that were of great benefit to me, have been discontinued. I am a busy man and do my utmost to maintain my diamond status. I don't understand how Discovery is able to change the terms and conditions of the Vitality Agreement as ...
On January 19 I received the following email from Barry Sundelson, of Discovery Health: Dear xxx Discovery is passionate about delivering exceptional service, and we rely on feedback from our clients to tell us how we're doing. You called us on Thursday and spoke to Pamela Malefane. Please rate the ...
I am part of a family of five who opened up a policy with Discovery Vitality in 2011. Four of the five members are eligible to register on the Vitality website and earn points for various things. Only the principal member was able to register for the website as there was an error with the ...
I've had the Vitality Benefit for about 2 years now. Requested 2013 that my Vitality benefit should be cancelled via phone calls to there offices and it was said that it will be cancelled. Nothing happened after that phone calls and I sent emails to the info centre regarding this matter, but ...
I have been trying since October last year to have my fitness activities uploaded to their Website to have them count towards retaining my Diamond status. I have so many reference numbers that i have lost count. They keep promising to sort the problem out (i have given them all the info that they ...
I was signed up as a Vitality member when I joined Discovery Health. Because I live in the boondocks I could not and did not make use of any gym, movie tickets or other deals. I'm now on pension and suddenly realized after 14 years I need my Vitality membership fees for other more pressing ...