I am quite upset! after several calls and emails I have still not received my Runners World or Women's Health magazine! the last email said the below: Dear Ms Edelman Thank you for your email asking if you must purchase this month's edition. You will still receive your Runner's World first edition ...
On 11 August 2013, I applied for an ADSL-service on my existing Telkom land-line from Vitality Broadband. I was give the impression that it will take 2-3 weeks at the most to have the service up and running. I have regularly communicated with their support centre over the last month and the latest ...
In April 2013, I realised that my Vitality was inactive due to non payment of the account. I then requested advice on how I can reactivate my account. I was to pay an amount of R600 to activate the account and I did that. The proof of payment had a reference number and I emailed the proof of ...
I have never experienced a worse process in my life. It is virtually impossible to cancel your vitality. last week i phoned to ask to cancel my vitality. i got told that a request will be sent and someone will contact me. a few DAYS later someone did, however i was unavailable to take the call. i ...
Since July I have been complaining to Discovery that no WW health food benefits have been displayed as cash back. Every time Disovery has excuses as to why the transactions are not displaying. Initially Discovery said there was a issue with the WW benefit this then translated into spefically an ...
In May 2013 I received an email from Discovery telling me that I need one more visit to the gym for my Vitality discount to continue on 80%. Upon further investigation I realized that all my manual visits to Planet Fitness Aurora and Plattekloof was not captured for March and April. I (the ...