I'm very disappointed I had to work with someone who is so unprofessional and expects his clients to be happy with his substandard services. He specialises in dealing with doctors so you would expect he would know that we dont have time to be chasing after him/his assistant to deliver services. He ...
I am on Discovery medical aid and vitality for several years. Since February 2013 I've been to theater 5 times and had 2 back operations and a total hip replacement. All of this medical expenses paid by Discovery! Discovery have send me a mail to inform me that they will cancel my gym benefit as I ...
I am so tired of dealing with this incompetent call centre. I registered for the WW healthyfood benefit in March. Despite me clearly stating to the call centre agent it was for MY WW card and MY Discovery card the agent unbeknownst to me only linked my husband's WW card. For months I could not ...
Good day I hope this finds you well. I am very disappointed with Discovery Health as well as Discovery Vitality. Already this year I have experienced disappointments and inconvenience because of you. On the 27th February 2013 I was flying out of JHB to EL. As a loyal member of Discovery Vitality I ...
Reported on year ago & nothing. Sipho Mathe cancelled wife's Virgin Active contract without notice. Caught him out on 3 occasions with information supplied. Said I can do nothing as CEO & board will support him even if wrong, then refuses to listen, never returns calls, uses corruption to ...
My Virgin Active gym membership was cancelled after 5 years due to me allegedly not meeting requirement of going to the gym 36 times in a 12 month period. I advised Discovery that i used an alternate gym (kingspark) during June 2013 and they wanted proof. I had to run around to obtain proof that i ...