I tried contact us form, and it took 3 weeks to be contacted about a cancellation, I get a call (rings like twice, and that was it), and then never again. So I phone, speak about it, get told I will be contacted within 3 working days... I'm still waiting. I'm this close to cancelling my ENTIRE ...
I have made three healthy gear purchases over the last 3 months yet discovery has not felt the need to reimburse me for the owed cashback. I have complained twice yet no response from them. I have sent in copies of all the invoices but that does not mean that they are not just trying to save a few ...
I have been a Discovery member for years and had a uninterrupted vitality status for the same duration. My employer paid my medical aid and when I resigned in March 2013 there was a month that the transition of the payment for the Medical Aid and Vitality caused a lapse in the payments. Both ...
I feel so hard done by Discovery! At the beginning of the year I was told to attend gym a minimum of 4 times to keep up with their new policy, I did so, and to have been cut off because I was short by 0.2 times because last year their policy was you had to attend 3 times. But to cut me off for 0.2 ...
My wife, who had a baby - 14 months ago and who started her own hair salon shortly after, has been going to gym when she has time - not that frequently as she would have liked, but under the circumstances as much as she could. Monthly we have been receiving emails stating how many visits she is ...
In mid July 2013 I transferred my Discovery Miles to British Airways Avios Miles to take advantage of their 1:1.5 promotion. Unfortunately, my miles have now gone missing and Discovery can only respond "it is being investigated" There was an issue with my married name vs my maiden name ...