I requested Postnet Raslouw Lifestyle Centurion to send a parcel to Windhoek on Saturday 02 Nov 2013. Paid R230.00 for an overnight DHL courier service and was advised that the parcel should arrive in Windhoek on Tuesday, 05 November 2013. I did not, so I tracked it on the website on Wednesday, and ...
I have a shipment of clothing arriving from China. My supplier made a mistake on the invoice which would mean I'd pay unnecessary duties on the shipment. So i contacted DHL 2 Days before the shipment was due to arrive and spoke to Ntsako Baloyi. Who said i should send through the correct invoice. ...
Package was despatched from Germany some 3 weeks ago. Tracked via DHL electronic system that package (RG710771475DE) was in S.A. I sent a message today to DHL giving them two contact cell no's to arrange mutually acceptable collection time. Still no response from DHL. Then phone the call centre (7 ...
The shipment Waybill: 9704978953 Departed Facility in ORLANDO - HERNDON - USA on November 1st 2013. Since then there has not been any movement. I have called DHL and tried to locate the shipment. I was given a Reference number: 228566851 on November 4th 2013. That's, where the service ended. No one ...
Phoned on thursday to organise a urgent a4 envelope to be delivered to the UK. They advised me that they would have no problem doing this and asked for a window of when they could collect the envelope. Stated anytime on friday between 9am to 3:30pm. Around 1pm on friday I contacted them and they ...
Wow, the kind of service I would expect, no problems at all. After complaining about the lack of service the last time I used DHL, I have to compliment them on getting it all right this time around. Keep it up ...