My package arrived in South Africa over a month ago and was held back by customs. Since then I have repeatedly followed up and asked for updates on when I should receive delivery. I paid for the customs duty and vat two weeks ago, and despite many emails, my "client liaison" has ...
4 days after my shipment arrived in JHB and I decided to contact DHL to find out what the delay was. It's a good thing I did too. THEY LINKED MY SHIPMENT TO AN UNRELATED CUSTOMER ON THEIR SYSTEM WITH A SIMILAR NAME. For days, they were waiting for this other customer to make the VAT payment. I ...
I bought a bicycle frame from a large bicycle shop in the UK on Monday 14 October 2013 and DHL was the courier, destination was Cape Town. I was assigned a Waybill number. The parcel left London Heathrow on Wedenesday 16 October and went to LEIPZIG - GERMANY. From LEIPZIG - GERMANY it went to ...
The weird thing is that Jason mentioned that my package is in JHB and that as soon as it is cleared he will have it on the next flight to CT... when i called CT today to look for ABU BAKR i was told that my package was in CT since the 10th!!! wow who to believe.. I have no idea how DHL is going to ...
So I hav complained to dhl directly & i thank them for the quick response & Mr Sipho Ntuli that actually did contact me immediately tryin to rectify the situation. I received a gift frm Karachi Pak which ws snt to me on 8th Oct, package was in SA by Thurs the 10th. Was contactd on Fri & ...
So my package was to be delivered today, as they said yesterday when they told the sender that they cant get hold of me and I had to call them. So they said they was at my house just after 8am? Why could they not have phoned me as they must have been at the wrong place? I was home and my 2 ...