My documents was picked up on Thursday by 13:00. It was not delivered on Friday by 16:30. I phoned the call centre and they said a supervisor will phone me, and he did not!!! Spoke to Connie at 20:00 and she mail and asked for a delivery Saturday. I was at a seminar, got home at 18:00, no parcel. ...
I handed in documents at DHL, Boskruin in Johannesburg on Friday 8 Nov. to be send by DHL Express to Windhoek/Namibia. I was promised that delivery would be on Monday. According to DHL's Tracking website the letter arrived at Sort Facility WINDHOEK - NAMIBIA the next day, Saturday 9 Nov. at 07:37. ...
After 18 emails I am complaining and not 1 reply and not one phonecall why your service is so bad why is it your tracking site shows the incorrect details and incorrect parcel destination why is it the invoice sent has documents for another supplier / client with the same waybill no why my does my ...
I requested a package to be collected on Monday - I called DHL on 011 921 3874 - my account number is D960468519 - the package was supposed to be collected from Lorain, Ohio - as Monday was a public holiday it was supposed to be collected on tuesday - I was assured by Refilwe that the package would ...
I am still waiting for my parcel. I have made all the payments and even called to enquire when my parcel will arrive. I was told it would be ready for pick up the morning after. When I called to confirm pick up; I was told its still in Johannesburg and they don't know when I will get it. I was told ...
I ordered pigment weighing 40 kg that I needed urgently from China, so it came via airfreight to save me time, even at the added expense of airfreight which I paid in advance. Today is the 12th going on for the 13th November, my parcel has been sitting at the airport JHB international with DHL as ...