I am appalled by DHL's bad service. I was sent a package via DHL on Friday, 11 October from Gaborone (Botswana) which I was told would arrive in Johannesburg the following day because DHL supposedly has a next delivery service between these cities. After it failled to arrived on Saturday I called ...
Am still expecting my urgent parcel from DHL as the DHL people could not do a simple task of dialling my number and letting me know that I was required to make payment in order to have my parcel delivered. After making several costly calls of which a third of those calls were fruitless as none of ...
My parcel was dispatched by DHL express on the 23rd of August from the USA, and it has not been delivered yet. I started calling DHL COUNTLESS TIMES from the 4th week of September. Every single consultant I talked with told me incorrect instruction and information, no one taking any responsibility ...
9921487424 waybille. I have lots of experience dealing with courier services. I don't understand how difficult it could be to give the client more information on a parcel that is in clearance with Customs. Yes I know you can't control customs, but you can tell me aprox when u can deliver and ...
My parcel was stopped at customs for possible counterfeit. They needed to inspect it. This is a process offered by SARS. DHL provide me with totally incorrect information during the whole process. The final straw was a letter sent addressed to me informing me that my parcel will be moved to ...
I have called DHL on this number 0860 345 000 only to have the phone DROPPED by DHL twice! i then decided to email them on their SUGGESTED email address: [Email Removed] to which NO ONE BOTHERED REPLYING - except i received a read-receipt saying that the email was deleted without being READ - My ...