I have called back numerous times and he rudely interrupt when am talking or rather complaining about the bad service i have received, since m, y parcel was send froM UK. He even goes to an extent calling me (this woman) he is a chauvinist..i wonder if women are not allowed to call and talk to the ...
On Tuesday 22 Oct my express shipment cleared customs. On 24 Oct I phoned to find out where the parcel was and was told it cleared and will be delivered on the day. On 25 Oct I phoned to be told it was cleared that day to be delivered on the day. I phoned at 2pm, only to be told it is at the ...
DHL Parket failed to send my international packet to me, because their postman thought "the receipt is unknown". When I found the "unsuccessful delivery" tracing record in its website, I immediately called its service call center and asked for the failure reason. After gave me ...
My fiancee sent a parcel via DHL from Germany. It left Germany on 30 September but i haven't yet received it. I called DHL customer service on 011 921 3600 manier times but their phones just rang without being picked up. Two weeks ago I traced the parcel via Track and Trace and was told that it's ...
Parcel arrived on the 13 th August and proforma taxes of R988.90 were paid same day after already paying USD210 for "express" delivery. All documentation and invoices etc sent through on the 18th for the 1st time-another 7 times thereafter. I have phoned and emailed weekly for feedback as ...
DHL collected package on Friday afternoon @ 15h30, package to be couriered from Cape Town to Namibia delivery date and time Monday 21- October-2013 @12h00, Waybill tracking on line shows it never left Cape Town. Nobody is able to tell me where my package is. Managers are constantly in meetings, i ...