I ordered a parcel from Germany to South Africa through DHL. Despite charging me about R1000 for speedy delivery on the 6th, I received NOTHING! And even worse, they do not respond to my emails or telephone calls. This seems very "fly by night" behaviour for a big company. I am disgusted ...
I have been phoning DHL Windhoek and spoke to Pamela. My package arrived Friday on Windhoeks Airport (Friday morning). I phoned to asked them when I will reveive my package. Pamela told me the afternoon or next day. I asked her to keep me updated but did not get any feedback. On Monday I phoned ...
In the last 4 months DHL Namibia has gone from bad to worst. Packages will arrive at the airport and will stay there for up to 2 weeks before they do the customs clearance. I email and phone them 2 to 3 times a day, but nothing gets done. Stuff gets and after 3 weeks I have not received a refund or ...
Item Ref. No. 804 489 1794 This item was returned from Canada via the UK and arrived in South Africa on 14 October 2013. Yesterday, Friday, 8 November 2013 DHL Cape Town, called my wife to advise that the documentation would be emailed to us and that there is an amount payable prior to the ...
After my prevouis complaint regarding my parcels I was ensured by a manager this won't happen again and YET I am in the worst position than ever .. I warned DHL since monday that I need this deliver before friday... by friday after been talking to loads of people from gargo to managers to customs ...
DHL couriered a package that was dispatched from India on 10/9/2013. It reached SA on 13/9/2013. They neglected to inform me of custom charges for 6days. I only received invoice after I requested it twice on 18/9/2013. No positive feedback or service at call center. After payment of custom charges, ...