According to Cell C I was not eligible for International Roaming unless a customer for 3 months, without my knowledge it was switched on by Cell C, I went overseas for a week kept my phone off most of the time, made no calls, after three days I got a msg from Cell C saying I have reached my R250 ...
I would like some one to get back to my on when i will receive my new upgrade phone. I did an upgrade on the 10th. and was told by your upgrades department that the phone is on its way. I called last week to be told no that latest the phone will be delivered by the 17th. This morning i called again ...
To who it may concern im still getting phone calls from cellc attoneys Pholosa even today that my account has not been paid but i submitted the cancellation of contract last year of which cellc did convert it to prepaid, all i need is the cancellation letter from cellc to show that the account has ...
Please assist me urgently? I am unable to contact Cell C's legal department since I can not get any further than a Customer Care agent. Every ime they put me through to the Legal department, the phone rings and rings and nobody answers! I have sent numerous emails, I have tried phoning, I have sent ...
I reported very poor to no internet connectivity at the beginning of July '13. Currently running at 21.87kbps download and 11.44kbps download on a 91% signal strength!!!... After calls and more mails on 17 July I received a reply plus request from CellC on 18 July. The relevant form was duly ...
I am so sick and tired of Cell C's Customer Service. If you call the call centre, you end up in Gauteng and the next time you call you end up in Kwazulu Natal and service consultants are in no position to render service of excellence. I have 4 contracts paid in full and up to date, in return I get ...