Last week looked at available deals on Redbull Mobile website. Went to Cell C. Salesperson told me no stock of phone I wanted and not sure if available for order. Told me to return in 2 days to see if stock available. Did so, but still not available. Sunday 6th, called Cell C to ask about phone I ...
My contract with Cell C expired in October 2012 however my account has been debited in November and December. On complaining I was asked to submit my bank statement as proof, after this I was told that this is not good enough as the bank statement did not contain my details eg. Name or ID Number ...
On 29 Dec I made a complaint about not receiving our invoice and statements every month. I was informed that Funiwe will contact me on the Monday 31 Dec. On that specific day I had no reception, so when Funiwe tried to contact me, he/she off course couldn't get hold of me. No voice message was ...
This is the second time is the past six months that I have had to supply proof of payment to Cell C that my account is paid on time. The supposed customer "care" consultant always has an attitude when she/ he calls and they demand that you send through the proof of payment. The first time ...
My mom took out a cell c contract (BlackBerry 8520) for me in July 2010. I then gave the phone back in in January 2011 for software updates and got my phone back fast. On the 09th of November 2012 I gave my phone in again for: phone freezes, Poor signal / Dropped calls, Display reads insert sim ...
Dear Cellc, I have called your call centre many times and everytime i speak to a consultant who promises to help, but it seems no one has the knowhow of how to solve my issue, which i must say is very simple!! i blocked all incoming sms'es on my line using the gsm code *35*barring password*16#, and ...