AfricaComplaints.com » Telecommunications » Complaint / review: Cell C - Who cares what happened?! | #237908

Cell C
Who cares what happened?!

I reported very poor to no internet connectivity at the beginning of July '13. Currently running at 21.87kbps download and 11.44kbps download on a 91% signal strength!!!...
After calls and more mails on 17 July I received a reply plus request from CellC on 18 July. The relevant form was duly completed and returned.
More follow ups (telephonically and mail) during Aug, 2 Sep, 10 Oct, 1 Oct.
Tried their Facebook pagBeen with CellC 5 years - cell and internet because of the good reception in our area.
I reported very poor to no internet connectivity (often also phone) at the beginning of July '13. Currently running at 21.87kbps download and 11.44kbps download on a 96% signal strength!!!...

After calls and more mails on 17 July I received a reply plus request from CellC on 18 July. The relevant form was duly completed and returned.
More follow ups (telephonically and mail) during Aug, 2 Sep, 10 Oct, 1 Oct.
Tried their Facebook page - had an amazingly quick response - with promises and apologies - and then just nothing - again.
We live in the bush and this connection is our only connection (EDGE of 3G at best)

Date:

Company: Cell C

Country: South Africa   City: Johannesburg

Category: Telecommunications

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