I took out a 5GB 12 month data deal (SIM only) on Monday 14th October. My application was approved over the phone (credit check etc) I received an e-mail from CADADVANCE - "Track Your Cell C Order - Sale Reference: SPI004400331" with no link to click on, so my order cannot be tracked at ...
I have a contract with Cell C... After seeing that I still have a lot of minutes, messages and data left on my contract but that my current usage stands at R336.52, (which puts my contract at over R800 for a supposedly R200 contract) I called Cell C and asked what was going on? They told me I was ...
After battling for over 4 months with data on my Ipad, I was assisted by a lady at the call centre - Funiwe. Who helped sort that issue out and gave us the data that was not loaded. After she loaded the 4G data, we used it and everything was ok. Last week, we were unable to connect. After ...
It has been three weeks since my complaint on HelloPeter. They came back quite quickly to say that somebody will phone from Customer Service. Somebody did phone but were unable to resolve my query. Since then, nobody is able to assist. As per the previous complaint, I am not receiving any service ...
Cell C continues to give/offer promotions, specials, deals and other incentives to customers and potential customers yet the existing customers keep experiencing EXTREME degradation in service quality! I have been complaining to Cell C for the better part of this YEAR regarding the absolute ...
Since my previous report I have been contacted by Derick from Cell C. He was in contact with me every day keeping me updated on his progress. He finally had good news for me on Friday that they were going to credit or refund the amount. I asked for a refund so he had to get back to me. Just ...