This weekend I could not use my cell due to a MM6 error message. I called and was first asked to speak to the technical helpdesk. (Why I do not know) After phoning again, I was informed that my phone was blacklisted. I did not request this. However I did request this on the 1st of September after ...
I switched from vodacom to cell c as cell c was offering much better rates. However, I didnt realise that cheaper network rates meant inferior network.. The network coverage in Sandton and Roodekrans is almost nonexistent. It is very rare that I can make and receive calls and sms, using the ...
I received an sms about my account being in arrears - this on Thursday 10 October 2013. I immediately made contact to find out what went wrong - the problem was addressed (I received a new credit card and the debit did not go through). After confirming the new details I requested that the debit be ...
I got a BlackBerry contract in Dec 2012 it didn't work for the 1st month due to connection problems. Then in June, I went to the coast. The battery went flat like every other day. But when I tried to charge it it wouldn't charge. I sent it to cell c repairs and they said it water or humidity ...
Last month I call to cellc call centre, to increase my call limit, music to my ears I get told that "you may only increase your limit once a month" {as if this is the first time I increase my limit, non of this was ever raised to my attention}, I took 8t lightly & let it go. Tonight I ...
I had an acc with cell c donkey years ago and to my surprise I was advised that my account is with the legal department, how so if this account was cancelled? Please action asap as this is affecting my credit score. I need a letter of confirmation once done ...