I took a new contract from Cell C for a Blackberry 9790 and was supplied with a faulty phone. I dealt with Simone at the Chatsworth branch and when she opened the box and switched the phone on the phone froze. She insisted that the phone will be fine as it was just starting up and i should not have ...
I handed my phone in the first time for the audio to be fixed, (when someone calls u cannot here anything) when it came back the manager at the time (Juandre Richards) thought it was funny when all that was done to the phone was an upgrade. i asked him what now? he laughed. i was really angry and ...
I would love for Cell C to please explain how they can justify unused data from pay as you go data bundles expiring. The whole point in being a "Pay As You Go" customer is that you load airtime as and when needed. How then can bundles purchased expire after 30 days? Airtime does not ...
GOOD DAY, PLEASE NOTE THAT I SENT AN EMAIL TO CHANGE BANKING DETAILS, I RECEIVED AN EMAIL TO ADVISE THAT IT HAS BEEN DONE, ONLY THREE OF MY LINES DEBITED, I CALLED AND I WAS ADVISED THEY WILL - R701 ON THE 28/01/2013. IT WAS NEVER DONE AND NOW THEY HAVE CLOSED ALL MY LINES, I HAVE TO CONTACT MY ...
I went into Cell C Kolonnade to get a new contract with a iPhone. I was told there is a waiting list. So I said fine after the sales woman told me they are receiving 20 iPhones on Thursday the 24th of January! The 24th has come and gone and still no call to say its coming, or there is no stock! I ...
Dear Cell C I had a meeting in Durbanville this morning at 10am when my iPhone 4s was still online. After the meeting i had to make calls and use my internet to find that is not working. I switched my phone off and on and still nothing. I tried phoning 140 and waited almost 15 minutes. I decided to ...