Whenever I have called the Cell C call centre, I had to spend no less than 15 minutes trying to explain to the call centre staff what my problem is. Their lack of knowledge of their product is shocking. Every time you have a query the staff has to first find out what the answer is (even the ...
Hi, My Name is Nontlantla Lolwane 0819578474 i have taken out the contract for my little sister. Im very disspointed about your service. I was overchange by cell c. i have a contract phone last month i have cancelled the get it and bis and got the sms from cell c saying everything is cancelled only ...
My name is Irene, i have a contract with cell c. since last year november i they have been deducting R700 from my account which i did not sign when sign my contract. i went to Westage branch they contacted their office to fix this even january the 3rd went there the lady called and told me there ...
I received my new iPhone 5 handset from Cell C Direct on the 28th of January. I wanted to port my existing number to my new Cell C contract. I finally got hold of the call centre on the 30th of January and they said the number would be ported by that evening. Nothing happened. I phoned them again ...
I recently recieved my cell c statement, and on my statement there are charges for GET IT. which i have not subscribed too. This is ridiculous since I phoned in on the 27/12/2012 to get this sorted out before my debit order goes off on the 01st of every month. Further to that i phone on the ...
I cancelled my contract in December 2012 at the Cell C branch at The Glen. I received confirmation from the branch that the cancellation form was faxed to headoffice for processing. 2 weeks following this in early Jan, I contacted the Cell C contact centre and was assured that the cancellation had ...