I logged acomplaint on 25jan regarding my handset and the black listing issue. My 1st problem is the feedback documented on hello peter as my response. Firstly I did not tell any1 of your employees that the phone was blacklisted on 18th as i was continuously told it could not be done. So you posted ...
I upgraded my contract on the 17th of January 2013. The next day I realised that the Samsung Galaxy SIII phone was losing time. I took it in on the 19th and received and SMS stating that it was booked in for repairs on the 20th. And NOW nothing. After 13 days I still have NO PHONE. No one has even ...
I requested in writing that my Blackberry Internet Service be cancelled on the 4th of Nov. I phoned customer service on the 9th of Nov after receiving a sms indicating that they can't get hold of me. Spoke to an agent, they confirmed this service has been cancelled. Received my bill end November ...
This is continued from a previous post. I have Cell C swoosh modem. I was overbilled. I struggled to get someone from customer service to contact me. Finally I received an answer: "Sipho advised us that he has been in contact with you and you requested a detailed data usage report. He sent you ...
I applied for a huawei s7 tablet and received it in a week, i was with in the law and returned it 3 days later because it was not the product i thought it would be, when i called cell c to asked that they collect the lady that answered was rude, asked me why did i take the product if i didn't know ...
I went to the store yesterday to collect my phone, and i couldn't help but notice the Manager mistreating the employees of the store. this happened the first time when i went to order my phone 3 weeks ago and i saw it happening again yesterday. He (Vincent Brits) would swear at them behind the ...