I very specifically ordered a black iPhone 5 from Cell C Direct on December 27th. I was told that Cell C Direct will ship whatever is first available, to which I responded asking that the order stipulate not to ship until black is available, or to cancel the order. The consultant assured me that ...
I've been waiting 4 weeks now for my cellphone repair. I've phoned customer care 3 times to pursue this. I've been promised feedback which I never received, I've been promised my phone would be back by early this week at the latest, which clearly hasn't happened. I've just been on the phone now, ...
I sent through an e-mail request on the 29th Oct 2012 (11.17am), email read at 11.25am (same day) as a month notification to cancel my contract. To date, NOTHING has been done! This is a clear indication of INCOMPETENCE as the call centre agents with whom I have liaised with have done nothing ...
Last year, my BlackBerry began giving me problems with charging, i took it in for repairs as it was under warranty and under insurance, I left at at Cell C they said it will be back in 1 weeks according to the call centre agent I called before taking it in to the branch, then the branch tells me it ...
I am disgusted at teh service i receive from Cell C This is the second complaint and i received no response from Cell c. I took out a contract a few weeks ago, teh phomne was dead and i returned it the next day!!! I asked that the contract be cancelled as i was disatisfied with teh service i ...
I have a iphone 5 on contract from cell c for the past 6 weeks and have not been able to use it for the past two weeks. I have taken the phone to a cell c store (workshop). I was told that the handset is fine and that there is problem with cell c and i phone. I then took my phone to two i stores ...