AFTER HOLDING ON FOR 15 MINUTES AND BEING TRANSFERED FROM ONE DEPARTMENT TO ANOTHER THE LADY IN CONTRACT DEPARTMENT SIMPLY SAYS THAT SHE CANNOT CONNECT ME TO THE DEPARTMENT TO ASSIST ME AND HAS TO TERMINATE MY CALL THEN CUTS ME OFF!!! REALLY NOT EVEN A CHANCE TO ANSWER HER. I CALL AGAIN, GO THROUGH ...
I am so tired of having to use this medium to get my problems resolved. Sidefree called and said that my credits would be processed and opened my line, and the very next day it was blocked again. I am unaware of what is owing or not, as I have not received an invoice and am once again without a ...
I sent my Z10 in for a simple repair, my speaker was making cracking sound and the phone was freezing every now and then, after waiting about 2 weeks I got a call saying that my repair will cost almost R6000, seeing that my LCD was cracked, I asked the lady on the phone how is that possible there ...
I received a response to my complaint via e mail, i responded to the mail more then 4 days ago, and what do you know... CELL C has dropped the ball again. Well done, usless bunch of employees that work for Cell C. I will assist you by tracing who did not respond since i feel that you are ...
I went to the customer service centre in Rivonia Road to obtain a new sim card for my phone. When I got to the entrance the guard advised me that this customer centre had moved to Woodmead. There were no signs up to advise the clients of this and all the cars in front of me had to reverse out of ...
I have received the most pathetic service from Cell C. I did a contract upgrade and suppose to get a micro sim card. I received my phone without a sim. When i call the call centre I was advise that my sim card is going to take 7days to be delivered to me. I called the call centre again on Tuesday ...