I've just received my latest Cell-C itemised account and what a surprise - R356.70 of MIRA014 content service charges!! (R6.15 per SMS and approximately 5 per day since the 1st Dec to the 25th Dec). I've never subscribed to any content service, or received any content SMS's. How do I stop this? ...
I logged a network TT (3090300163) with Cell C on the 3 of September 2013 at 6:19 regarding the network trouble i had been having since i got my phone in January 2013. the network is really bad and I always get call failure and missed call notification. i was told upgrades to the network was ...
Last year I opened a CellC data package. The sales consultant at the time knew I was opening it for my new Smart Phone device. HOWEVER what he FAILED to do was notify me that with any data package from CellC, on termination of the contract the cellphone number attached to the contract would also be ...
I was contacted by a telesales person from Cell C and I accepted the deal. The deal was 2 phones for one contract. 1 x Samsung S5301 Galaxy Pocket plus and 1 x Sony C1605 Xperia E dual sim. I received the Samsung and when I queried the other phone, the person I spoke to, would find out and revert ...
So last year I asked Cell C 3 times to come to my area as I have no signal a lot of times. 3 times I got no service. Ive asked ONCE this year (so far) after complaining again and shock shock horror horror I'm STILL waiting for a technician AGAIN. Why is it so hard for your people to do their job ...
What I learnt about my Staight-up 100 contracts!! Tell cell C what top- up threshold you want on a post-paid contract. Put a limit on the top-up threshold - this automatically sits at R15 000!!! Every post-paid or contract customer should be aware of this! ...