This is the 10th time im complaining about the same issue. The first case has been open for a few months but no resolution. I now get an sms that my salary will be garnished and i must expect a visit from the sheriff. Sisa, please go back and listen to all the conversions we had regarding this ...
I requested cancellation of a month to month contract on the 16/08/2013. I have been debited until the end of December 2013 and a part fee for Jan this year. Cell C have no record of my request to cancel as the have somehow lost or misplaced my request and and are holding me liable for payment. ...
The response to my last report was a voicemail was left on my phone as I had no signal (as usual). I was asked to call Lebo at 084 140, that number doesn't exist... I called 140 instead as I am unfortunately still a cell c sucker/customer I reached the call centre where the lady that I spoke to ...
I took my phone in for repairs, and was advised the 21 working days and to my surprise I received a notification to collect my phone two weeks later. On arrival I was advised that they had not fixed my phone due to water damage. Note how I have an Sony Xperia z which is advertised as waterproof - ...
Accounts has been paid manually.and now a month later so called part of it has been reversed. You can not reverse part of a payment. You people are incompetent and can not do a simple instruction. I want this fixed today stil!!! emails has also been send 3 months ago to change banking details this ...
To my utmost regret, I took out a CellC contract 06/13. Since then, I struggled with the poor network. I can't see how CellC can expect anyone to actually pay for such a poor network. I've complained at the 2 stores, but the Managers weren't interested in assisting me. I wrote a letter and ...