I am extremely upset with Cell C. I asked for a statement and all of a sudden it has my maiden surname of Smit and I am Mr instead of Mrs. I have been married for 3 years and changed this with cell c then. I asked them to change my residential address 3 months ago and this was also not updated. Now ...
TOP UP contracts. g November last year I acquired 3 tabs from CellC Direct, of which two of the contracts were TOP UP and, during a later conversation, a R50 limit placed on the 3rd tablet. I now discover that none of my instructions were carried out. I spoke to Joyce on Monday who advised that my ...
I have had my contract phone for several months and reception is so poor that friends have stopped calling me on my cell phone and I cannot use it when I need to. My son who PAYS for the contract has filled in a form and so have I but after lots of promises ABSOLUTELY NOTHING has been done. CellC ...
On Mon 03/02/14 i called cell c 2 do a simply upgrades on 2 phones 1st one went well 2nd after being asked all security question however the agent (Dimakatso) confirmed that she needs to do the security check again no problem which was about 4 question of two were relevant to me and i answered ...
I recently found out that I have been handed over to lawyers regarding a contract with cell c, I have never had a contract with them ever and now I owe money on a contract I never took I have asked countless times for proof of contract and where I have supposedly signed and never get a responce I ...
I have been so disappointed with Cell C in total. Yes their contracts are cheap, but the reception is very poor, and the customer services are worse. In December I logged a complaint to indicate that the reception in the area I am staying in is poor. In January I logged another complaint that the ...