I had two separate ER visits for my sons to date for the year. Bankmed submits the claim to carecross, and the client has to wait for the account to get paid. In the interim the hospital is calling me threatening to hand the account over to the lawyers, as they could not be bothered with which ...
I called bankmed to find out if I got funds available because I suffer with high blood pressure and felt sick.they advised yes I got bout 2k available up until the 31st of july because got a new job nd will b going on discovery. I called on 26july for the first tym. All of a sudden I get to the dr ...
I called bankmed on to check if my medical aid does cover for circumcision, I was help by a guy called Sizwe who after a lengthy discussion told me that if the procedure is done at a nominated GP, the scheme covers 100%, he told me that the scheme will pay for everything. When I got the bill not ...
I just called the Bankmed call centre to enquire the claim that was processed into my banking account. I was placed on hold numerous times and each time the consultant spoke to me, she herself was not sure of her responses. What is going on? Can no one at Bankmed assist me? What transpired to my ...
I called the Bankmed call centre on the 4th July 2013 to find out how to register. I was told I can fill in the form and email it through to [Email Removed] I filled in the form, scanned it and then emailed it through. No response. I resent it on the 11th. No response. On the 16th I then went and ...
Further to my initial complaint, I now receive emails from Bankmed confirming a claim of R862 was paid into my bank account - what is this in respect of when I did not submit a claim for same, the call centre confirms there is no such claim on their side on 24/07/2013. I also received an email from ...