PLEASE CAN SOMEONE WITH SOME BRAINS call us from bankmed. For the past 3 motnhs trying to jump though the hoops to get a SIMPLE claim repaid. For the past SEVERAL Weeks TRYING TO GET CHRONIC MEDICATION AUTHORISED. AGAIN WE MUST JUMP THROUGH YOUR HOOPS. THIS IS YOUR LAST CHANCE TO SORT OUT THIS MESS ...
I joined Wesbank on the 20th of August 2013 and had to move from Nedgroup Medical Aid to Bankmed. I received a certificate from Nedgroup Medical Aid confirming that we will be on their membership until the end of August 2013. Bankmed send me an sms the last week in August confirming they received ...
Dear Bankmed I am totally disappointed in the way I have been pushed from pillar to post. I have submitted my claim numerous of times from July and to date the claim has not been paid. I was advised that the ICD 10 code that the doctor used was incorrect. I contacted the doctor who advised me that ...
We send an email on the 6th August to Bankmed Special Care department after we have spoken to their call agent Lulu to confirm that I have been requested to resend the email as your Special Care department allegedly did not receive the previous email from Dr Roos's rooms with his motivation letter ...
My son has seen a specialist 3 Sep and we were informed he needed surgery. On 4 Sep I contacted Bankmed for hospital pre-authorization Ref151025632 Resend photo's. Waited, no response what so ever. Email yesterday frantically explaining surgery is 12th, where is my authorization? No response. Today ...
Iv been paying R1365 every month for medical aid since November 2012.. i did an eye test and asked for 2 pairs of glasses, apparently my medical aid can only pay out R2500. day light!!! ...