Firstly thank you Bankmed. When Bankmed recognized that my son medicine qualifies as chronic medicine, they emailed me in this regard and attached the chronic medicine application form for my convenience. My son has disabilities and I am a single mother and what you've done for me as little as ...
My late father was the main member of our medical aid. Before he passed away on the 15th of July 2013, we had a self-funding gap of R3000. This amount was settled in full. There after the above threshold benefits kicked in, of which we used R573. After the passing of my father, the membership was ...
I am unhappy that I have to call more than 3 times to get assistance from your call centre and be told the same story each time. I have debt collectors calling me everyday due to an error in processing by Bankmed while I was in hospital in 2012. On 24/25 July I spoke to a Vuyokazi who assured me it ...
I wasn't forced to be covered by this medical aid. i would have found an alternative long ago. Premiums go up while benefits go down. I have a repeat prescription which has been honoured twice before. Today (19/08/13) i was told to pay in more than a third of the cost of medication. When i called ...
My doctor/psychologist sent a PMB (motivation) to my medical aid on the 8th of July. I waited for 3 weeks for a response and nobody got back to me so I called to enquire and I was told Thando is handling my case and will give me response in 5 days. I was obviously not happy as I've waited ions ...
Bankmed is one of the best medical aids. The claims are settled quickly and efficiently. This is one of the call centres who has staff that actually know what they are speaking about. Its always a pleasure dealing with them. ...