Please can someone phone me from your call center. The call center customer service is shocking. My Polo was on the 7th November. The Vehicle was recovered by Altec but the car was stripped and undrivable. I contacted the call center today to inform them my car has been written off by the insurance ...
Once again my efforts to reach cs are fruitless since this morning. Al you get is music- I have been calling since 9am and everyone just passes me to customer services lines after cutting my conversation!! Am trying to follow up on renewing my contract but now i know I will not renew! Will look for ...
I purchased a brand new car on the 21/11/13 and the netstar unit was fitted on. When I got to the dealership, the remote was no longer activating or deactivating the tracking unit. I called netstar sevreal times on the 22/11/13 and 23/11/13, the unit was reset but was still not working. The light ...
I feel sorry for those who might be trapped to the so called self service and 24hours monitoring of vehicle through sleuth supreme product from Altech Netstar. I have this product since 2010 and unit have been changed once with a hope was a unit given me problem. I have on a numerous times ask ...
ABOUT A WEEK AGO I HAD A COMPLAINT. ALTECH TOOK 2 DEBIT ORDERS ON MY ACCOUNT AND I HAVE MADE AN EFT PAYMENT. I SPOKE TO NUMEROUS PEOPLE BY ALTECH. FINALLY I GOT TO THE ACCOUNT MANAGER (AVISHKA) HE TOLD ME TO GET A STATEMENT FROM MY BANK IN ORDER TO SEE WHAT AMOUNT THEY NEED TO PAY BACK, I GOT A ...
To whom it may concern. 01:16am in the morning I go on cybersleuthsupreme website to locate my vehicle and the car is in Auckland Park however on the website it shows as its in "Lockies La, Florida, Gauteng" i call the contact centre, consultant couldn't pick up the location of my ...