I had a previous complaint about being double charged for a system I have cancelled. I have struggled with the Rustenburg branch to sort this out for me and had a couple of other issues with them as well. I am still unhappy with Netstar Rustenburg, and will make use from other branches in the ...
Altech Netstar kindly refund my money by the close of today, i do not know why you have done anything regarding your customer service. Bongani phoned last week i schedule an arrangement that i will settle the account instalment and he even promised to remove a debit order since i cancelled my ...
I have logged on to Cybersleuth "Supreme" on 1 & 2 Dec 2013. Once again, the system is down. Shows that I have NO devices listed. How the can you be an approved tracking company when your systems are forever down??? You have a non-existent call centre??? You cannot track the location ...
I logged on to your CyberSleuth "Supreme" web site on 1 December to check the security records and to verify that your system is functional. I was unable to log in to your iOS app. When logging in to your web site, I was told that I do not have any registered devices on my account. I then ...
My alarm in my car goes off constantly - sometimes in the middle of the night - I have spoken to Altech Netstar more than 30 times and NO ONE has called to come and fix it and every time I am a new person to them. ...
No statements sent yet you expect payment? The last time I received a statement was 20/06/2013 and I am now being harassed by the Legal Department. I have been with Netstar since 2007 and started having problems with your service last year. It started with multiple emails from Customer Care to Zetu ...