I have sent 4 e-mails to the customer service account and made 2 phone calls with one simple request: PLEASE provide me with a copy an invoice for a charge on our account statement. At first the INCORRECT invoice was sent. Now my requests to please provide me with the correct invoice are being ...
The accounts department made me hold for an hour before transferring me to testing department, They did that intentionally because of bad attitude ...
My has been broken into, where thugs my whole sound system - my cars battery was disconnected and therefore causing the alarm system to be deactivated. to my surprise having the state of the art cyber sleuth supreme -junk tracking system, which is suppose to give an signal to Altech if the car's ...
I have had intermittent or no service with Cyber sleuth online for last few weeks. Not the first time! Emails are not replied to. Call centre no reply! What is happening!? We count on this system for our business operation! ...
We bought a vehicle with a Netstar tracking unit fitted, but it wasn't activated. Now I find out from Netstar that the tracker is causing the sudden drain on an almost new car battery. Worst part of it is we have to pay to get the faulty unit removed. This is ridiculous! I would have removed it ...
I used to pay R200 for my netstar pm. My previous insurance wanted me to have this system in my vehicle and i can not cancel it. Now all of the sudden I am paying R400 pm and get messages that the transaction did not go trough (which did) and that i owe them R600. This is the most pathetic service ...