I want to cancel my policy with Netstar ASAP but I contacted the customer call line on 18 Nov - held on to try speak to someone but after no one took my call while holding on for 35 minutes I had to end my call. I have now again tried to contact the customer care line. I even went on to the website ...
To Whom it may concern After recently selling my vehicle I was required to cancel my account with Altech Netstar since the new owner did not want to take over the account. I have been making calls almost every day and I can never ever get through to customer service - It is actually non-existent. ...
6 weeks ago, I purchased a new vehicle, for which insurance do not require a tracker, as they had done previously. I called to request a settlement figure on my tracker subscription. I asked how payment should be made, and we agreed telephonically to a debit order of the lump sum. The debit order ...
On the 1 November there was a Debit order that went off on my account, but unfortunatly it got reversed. i made an EFT on the 12 November and emailed it to altech. but on the 15 November there was a second debit order that went off and got reversed so now i need to pay banking chargers witch is not ...
This morning i was checking the tracking device on the website that was installed in my car 2 weeks ago. The tracker tells me that my car is in Loxton Road Milnerton when it is in Buitengragt Cape Town. its 15km out. it also says that i never left Loxton Road, when i infact drove to Grassy park and ...
When did Netstar decide to debit my account in the middle of the month??? This is the second month in a row. Care to explain??? ...