My husband and I have a contract with ADT. I moved out of the house but my husband still stays there. I called ADT to change the bank account details to his as I was no longer living there and the account was no longer my responsibility. ADT then informed me that they would cancel the contract and ...
The unit was installed on 25-26th Of October 2013. We tsted the unit on the morning of of the 31st it took the ADT respondent more than 40 minutes to find our offices. Only after returning to the guard house did he manage to find us. Should this have been an emergency I shudder to think what would ...
I have had 3 calls from ADT in the last month advising me that my "electric fencing" was set off. On each occasion I advised that I DO NOT have and never had electric fencing. I have logged complaints telephonically and am still waiting for a manager/senior to advise, apologise or ...
I got an sms from ADT last week threatning to suspend my servcoes due to non payment; I know I have been getting a statement every month from ADT and has thus paid accordingly. I then phoned ADT to find out why they seem to think I owe them and the lady tells me that basically i have not paid from ...
We deal with ADT nationally and since we signed on with them over a year ago, we have had the most horrific service. We struggle to get feedback from them on the simplest of tasks, and when a task is completed it is invariable incorrect. We have been waiting over a year to have our alarm system in ...
After posting a report on 22 October 2013, I got an e-mail from Natasha Goliath "apologising for the inconvenience that you have experienced with trying to get you refund concern resolved". Apparently she sent a mail to the supervisor in the accounts department & this was marked ...