Every weekend when we lock and arm our premises, we do not get the notification of the closing. When checking with ADT we are told that no closing has come through. Most times I will drive all the way back to work only to find that the premises are armed. When I query it with ADT they tell me it is ...
I have been an ADT customer for more than 8 years. I decided to cancel my service with them as other security companies are a lot cheaper. I phoned the contact centre to cancel my service and obtain my account balance. They informed me that I have to pay my radio and license fee for 2014 in ...
We have a alarm response with ADT we pay a month Fee. We have had a problem with birds getting into our Gym. So we get charged R200 rand more per month. We have had the alarm checked so it is not the alarm. I phoned your accounts today a lady by the name of. S Barnard told me that we must block ...
I called the call center and my call was dropped while speaking to the service agent. I am an ADT client for years, when the agent check it say I signed a contract on the 30 June 2012, Which I never did. I have sold the property and wish to cancel or move my ADT service. ...
We gave notice in writing to ADT to cancel membership for end October and they still deducted money on 1November 2013 from our account, stating that they need 30days cancellation notice?? They only want to cancel end November and we don't want that! ...
We've been clients of ADT for over 3 years. In the time we've had less than optimal service and response. In the 3 years we have not received any communication from ADT at all. They decided to debit us for this month and have suddenly increased our monthly payments by R200 without any warning or ...